F.A.Q.

Calf Size Info

Why do I need to measure my calves before ordering?

We carry a vast variety of wide calf sizes from 39 cm to 57 cm (15 to 22 inches).

Depending on your height and shoe size, you may fall into a different calf width category than what your measurements are. Please take the time to measure your calves. An accurate calf measurement ensures the best fit and reduces returns. Please do not order your exact calf size as the boots may be too tight on you. Choose the size option higher than the measure you take. Also note that your ankle mustn’t be larger than 28 cm (11 inches) as the model of these boots is fitted. We are working on creating new models that will help women with large ankles have more foot choices and hope to have news very soon.

I’m in between calf sizes. Should I order a smaller calf size?

A smaller calf size will be too tight, may not fit at all, and will be uncomfortable. We recommend choosing the next larger calf size.

My calf is larger than the sizes you offer.

If your calf is larger than any of the sizes shown on our website you can contact us here and send us your calf measurement. We will get back to you with a Perfit solution!

Will your boot shape work with my calf shape?

Boots do not fit everyone perfectly and wrinkles and gaps are commonplace and completely normal.

Please keep in mind that only a stretch boot can fit close against the ankles because they conform to any calf shape since they are unstructured. It is a commonplace for the ankles in any pair of boots to be wrinkly or loose (baggy). Most boots are made to fit many different calf shapes and may not necessarily be fitted enough for each person’s concept of how they should look on them. Please remember that ideally, all boots should have extra room in the ankles in order to allow room for movement when walking and wrinkles and gaps at the ankle of your boot are totally normal.

What's considered a wide calf?

Standard women’s boots are made with a 36 cm to 38 cm calf circumference. Anything above that size is considered a wide calf.

Can I use Perfit Curves boots if I have athletic calves?

At PerfitCurves.com we realize that many women who run, ride bikes, dance, etc. have well developed athletic calf muscles that make it hard to find a boot that fits them. Our plus-calf knee-high boots are intended for all of those who do not fit into a “standard” boot and need boots for athletic calves.

About Curvies

What are Curvies?

A Curvie is what makes the Perfit Curves Boots adjust to your leg’s wide calf. Basically, when you buy our boots, you will be able to choose a Curvie, which is the back and removable side of the boot, in different colors, materials and sizes to best fit your legs.

My calf is too big/ small and I can't find my size.

If, after measuring your calf, you can’t find your size in the list of available ones, please send us an e-mail. We will try our best to send you a customized Curvie, especially made in your own size.

Return and Exchange Policy

Your satisfaction is Guaranteed! If you are unhappy with your purchase, we will gladly make an exchange for you, give you a refund or store credit for any unworn items that were not bought as a final sale.

A return authorization is required for any return or exchange – any unauthorized return will be refused. Please contact us by email to return or exchange your boots and we will be happy to give you a return authorization number and shipping instructions.

We do not refund any shipping costs.

If an exchange is needed, please email us to explain your requirements and we will be happy to suggest another style or size for you. Since exchange requests are subject to inventory availability at the time that we receive your boots, we would highly suggest that if you want to ensure receipt of your new item(s), or if you are in a hurry, you should place a new order and we will credit your original order when we receive your return.

Any item to be returned or exchanged must be unworn and re-wrapped in its original boot carton and condition (with all boot packing materials).

Boots returned within 30 days of the invoice date will be issued a full credit to your credit card account pending our inspection of the boots.

Boots returned past 30 days of the invoice date will be issued a store credit (pending our inspection of the boots) that can be used for any future purchase and these late returns are subject to company discretion. Any delinquent return will be given a store credit for the current price of the item – if it is on sale you will get a store credit for that amount.

Sale items must be returned (or exchanged) within 30 days of your invoice date in their original carton and condition for a full refund to your credit card account. Sale boots will not be authorized for return at all past the 30 day limit.

We are not responsible for the return charges and it is recommended that your item be insured in case of loss or damage.

Billing and Payment Information

What are your payment methods?
PerfitCurves.com accepts Paypal and Credit Card payments, plus bank transfers and Multibanco (exclusive for Portuguese banks).

Is it safe to order online from your site?
Yes.

For questions related to Paypal, please visit this website.

Shipping Policy

When will my order be shipped?
As we are working in pre-sale mode, each order is made after it is placed and paid for. Your order will arrive 3 to 4 weeks after.

What if the item I order is not in stock?
As we are working in pre-sale mode, each order is made after the order is placed and paid for. As it is, you may order any of our products, as there is no risk for being out of stock.

What if I didn’t receive my entire order?
In case you don’t receive the entire order you placed, please send us an e-mail so we can understand what happened.

What if I need to get in touch with you about my order?
After you have placed an order with us, you will automatically receive a confirmation email. Your order number will be the 5 digit number in the subject line of that email. Please save it because you will need to reference it if you have questions about your purchase.

Privacy and Email Policy

What is your privacy policy?
PerfitCurves.com respects our customer’s privacy and we will not sell or rent your personal or email information to any third parties. We will only use your email address to inform you of new products or promotions and you will always have the option to “opt out” of any future emails from us by clicking on the link at the bottom of any email we occasionally send you.